Your Product might be working. But is it Truly Usable?

Your Product Works But Is It Usable?

88% of users abandon products after a bad experience. Don’t let usability be the silent killer
Find what’s breaking trust before it breaks growth
Moolya Testing
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UsrEcho = Usability + Emotion + Context

Moolya’s usability testing solution that thinks like your user

Behaviour over Checklist

Goes beyond generic audits to observe how real users interact, struggle, and succeed

Captures Emotions

Surfaces emotional responses and friction points that typical tests overlook

Context-Driven Scenarios

Simulates real-world usage environments to reflect true user journeys

Led by Experts, not Scripts

Heuristic reviews and empathy walk-throughs done by domain-aware testers

Insights that drive Outcomes

We don’t just list issues, we tell user stories that impact your business KPIs

Behaviour over Checklists

Goes beyond generic audits to observe how real users interact, struggle, and succeed

Captures Emotions

Surfaces emotional responses and friction points that typical tests overlook. sectors.

Context-Driven Scenoarios

Simulates real-world usage environments to reflect true user journeys

Led by Experts, not Scripts

Heuristic reviews and empathy walk-throughs done by domain-aware testers.

Insights that drive Outcomes

We don’t just list issues — we tell user stories that impact your business KPIs

Our 5D Framework to Decode User Experience

From Discovery to Delivery - uncover, explain, and resolve usability issues at every level
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1. Discover
Understanding your users, personas and business goals - this sets the foundation
2. Deconstruct
Break down key journeys to pinpoint where friction lives
3. Diagnose
Run expert reviews to identify usability gaps and emotional disconnects
4. Demonstrate
Capture issues with video-led walkthroughs and real-time examples
5. Deliver
Prioritize fixes with actionable insights that move the needle on growth

1. Discover

Understand your users, personas and business goals - this sets the foundation.

2.Deconstruct

Break down key journeys to pinpoint where friction lives.

3. Diagnose

Run expert reviews to identify usability gaps and emotional disconnects.

4. Demonstrate

Capture issues with video-led walkthroughs and real-time examples.

5. Deliver

Prioritize fixes with actionable insights that move the needle on growth.

Real Results Real Fast

What our clients experience after UsrEcho implementation
What clients achieve with UsrEcho
24%
Conversion Rate
40%
Journey Time
18%
NPS
35%
Support Tickets

Why Moolya and What’s next ?

So Why Moolya

Built by Testers who think like Product Owners.  We don’t just test features, we test human experiences

Empathy Meets Expertise

Our testers combine product thinking with deep domain knowledge to mirror real user mindsets

Beyond One-Time Audits

UsrEcho isn’t a checkbox exercise. It’s an ongoing tool for continuous UX evolution

Persona-Driven Validation

From heuristic reviews to contextual walkthroughs, we test with your real users in mind-not just ideal flows
Moolya Testing

Access API Testing Case Study

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Access Healthcare Case Study

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Access FinTech's Case Study

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Access Wordly Case Study

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Access Metrics Case Study

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Access Mystery Case Study

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Access Energy Gaint's Case Study

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Transformative Journeys, Documented

What happens when AI Quality is treated as a first-class problem
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Deliver experiences, not just features

UsrEcho uncovers hidden friction and drop-offs

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Moolya Testing
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Tomi Schütz, CTO
Moolya helped in preventing bugs going into a major release
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Rahul Chari, Co-Founder & CTO
Moolya is a partner to my entrepreneurial journey for over a decade
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Huib Schoots, Program Director
Moolya brought in CDT approach to Testing and made a large banking transformation go smooth
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Natarajan Alagappan (Nattu),
Head of Engineering & Technology
Moolya helped prevent bugs slipping into our users by bringing in a unique value
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