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Losing Money on Inefficient Return Workflows?
minimize costs, and keep your customers happy.
Empowering Global Innovators Across Industries
Why Is a Smooth Reverse Supply Chain Important?
Key Insights to Consider
Return Experience is Crucial
30% of all online purchases are returned, making it critical to ensure a good returns experience.
Customer Retention is at Stake
65% of customers say they will abandon a retailer after a poor returns experience.
Item Returns Impact Profits
50% of businesses struggle to control rising costs in their reverse supply chain, reducing profitability.
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Moolya’s Solutions for Reverse Logistics
Automate Returns and Enrich Shopper Experience.
Digitize Your Returns Process
Offer customers an easy-to-use and customizable returns interface seamlessly integrated into your site.
Optimize Returns with Data
Leverage data from returns to automate intelligent rules for transporting and processing items.
Custom Policies and Reason Codes
Enforce flexible returns policies and use reason codes to control the types of returns allowed.
Paperless, End-to-End Process
Save on costs and reduce waste by moving to a fully digital reverse logistics process.
Consumer Tracking and Communication
Keep customers informed with branded, automated updates that reduce the need for manual interactions.
Easy-to-Use Apps for Returns
Equip staff with intuitive software to manage returns in-store or in warehouses effectively.
Data-Driven Instructions
Guide operatives with step-by-step instructions to efficiently handle returns based on SKU and reason codes.
Customizable Returns Journey
Tailor the drop-off process to your brand, offering personalized offers and collecting customer insights.
Accessibility Features
Provide a fully accessible, ADA-compliant experience with multiple language options and easy navigation.
Monitoring and Analytics
Track in-store returns performance with remote diagnostics and analytics for continuous improvement.
Why Choose Moolya’s Solutions?
Here’s how they benefit your eCommerce business.
Transformative Journeys, Documented
Helping Flipkart Launch Their Big Billion Day
Flipkart aimed to make their flagship Big Billion Day event India's largest online sale, requiring a robust platform capable of handling massive demand.
Moolya provided comprehensive platform development, focusing on high-load performance, scalability, and operational efficiency, enabling Flipkart to handle millions of concurrent users and process record-breaking sales volumes.
Ensuring Seamless Supply Chain Traceability For TrusTrace
TrusTrace, the leader in fashion and footwear traceability and compliance, partnered with Moolya to standardize supply chain and material data sharing.
We developed and piloted the first digital product passport for textiles, allowing TrusTrace to electronically register, process, and share product information across supply chains.
Revolutionizing Fashion eCommerce for Myntra
Myntra, one of India's leading fashion eCommerce destinations, needed to strengthen its platform to handle millions of daily visitors and transactions.
Moolya redesigned and optimized their e-commerce infrastructure, focusing on scalability, performance, and user experience to handle millions of daily visitors and transactions.
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Revolutionizing Book Retail with For Sapna Book House
Sapna Book House partnered with Moolya as they wanted to transform their traditional retail model into a cutting-edge online book store.
Moolya built a custom e-commerce platform featuring AI-driven book recommendations and real-time inventory management, elevating Sapna's digital presence.
Elevating Tata CLiQ's E-commerce with Intelligent Personalization
Tata CLiQ sought to enhance their multi-brand e-commerce platform by offering personalized shopping experiences tailored to individual users.
Moolya implemented an advanced AI-driven product recommendation engine, enhancing the platform's ability to suggest relevant items based on user behavior and preferences.
What Does Moolya’s Clientele Look Like?
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Sounds like you? Let's get in touch.
Oh! you can succeed without moolya
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Oh! you can succeed without moolya
Moolya has 200+ stories to share about how a holistic software testing company prevented bugs and tech debt for startups and fast growing enterprises. You will love it.
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